FREQUENTLY ASKED questions…
FAQ’s
Where do I find Home 360?
Home 360 opened its first store in Atlanta, and is adding new locations throughout the South East, and will continue expanding to the mid-Atlantic region in 2019.
What makes Home 360 different? How does it work?
Home 360 is a diverse group of quality vendors all working and succeeding under one roof. Each vendor licenses a specific number of square feet and creates their own store. From the small corner space selling jewelry of sunglasses, to the larger store selling furnishings, cookware or cabinets, Home 360 can accommodate all types of businesses.
What kinds of merchandise does Home 360 sell?
Home 360 sells everything for the home; cabinets, lighting, cookware, baskets, grills, artwork, crafts and home décor, everything for all around the house.From mobile electronics to antiques, you’ll find it all at Home 360.
FAQ’S For Vendors
How does Home 360 work?
Home 360 removes the barriers for start-up businesses, micro-boutiques, veterans, retirees, people with disabilities and family-owned businesses.We set out to create a vibrant marketplace, an exciting destination, a literal treasure hunt for shoppers of all ages – and we need YOU to add your special gifts to our growing community. You set up your store and stock it with great merchandise – we do the rest.It really is that simple!
Our staff assigns Vendor ID numbers to include when you are pricing your merchandise.We generate bar codes to make the task of pricing easier, quicker and more accurate.Our Cashier system tracks all purchases and credits your account. We make it easy!
Shoppers have the convenience of visiting over a hundred stores and making all their purchases at one check-out.Here’s no need for them to remember where they chose items or what prices were marked.All of that information is kept in our central database, so we can handle all of the transactions for you. You get the convenience of a well-trained staff and professional Point-of-Sale system, while your customers enjoy the convenience of buying everything with one simple trip to the register.
Each month, we tally up your credits and issue a check. We deduct the month’s rent and any other fees if applicable.You will also see the total of applicable sales tax collected and paid on your behalf.Imagine, being able to operate a seven-day-a-week store, without having to be there yourself, or having to manage your own employees, payroll, maintenance or taxes! Its that easy.
We know that the hurdles to cross when starting a small business can be daunting, and may have kept many artists, craftsmen and entrepreneurs from acting upon their dreams.No more!Home 360 allows you to start up faster, cheaper and without all the red tape.Our goal is to be your dream partner – the one who handles all the details so you can focus on what you do best.
Many of our vendors use Home 360 as that vital second income source, allowing them to earn extra money without sacrificing family time or juggling time conflicts with their full-time jobs.
How does Home 360 compare cost wise?
In order to create a truly unique retail experience, we approached everything with a fresh point of view. We don’t just charge rent and leave you on your own. Instead, we license space for each vendor and provide all of the necessary services to make your store operate smoothly, without all of the headaches and stress that accompany trying to open a new brick and mortar location of your own. We charge a small sales commission, which means you only pay for the support services proportional to your actual sales activity.This also means we have a serious stake in your success, and our in-store staff remain constantly motivated to increase you sales.
Licensing is less expensive and less risky than signing long term rental agreements with traditional retail space, and even less than most flea-market fees.Most importantly, you get seven days of sales opportunity, compared to only weekends.
Why licensing? How is it different?
Traditional rent is just a charge for space.We do more, because we know that you want more.Licensing allows each space to become a ‘branded’ experience, in much the same way as designer labels brand their space in a department store. It is a more immersive experience for the shoppers, and allows you to build your own following.This becomes your focus, while we handle everything else.You focus on great merchandise selection, a desirable store environment, competitive pricing, your customers’ interests and trends that you can capitalize upon.
What is the term of the licensing agreement?
The initial term is 6 months to allow set up and establishing basic operations. After that, it is month by month.We want a perfect fit that works for both of us.
Where do I start?
Simply fill out the Vendor Application. We review all applications to ensure a good fit.For example, we limit vendors in similar categories to minimize competition with your neighbors, and to entice the greatest number of shoppers with the widest range of product offerings.
Vendor ApplicationWhat if I’m new to selling? Can you help me get started?
Absolutely!We provide consultation on product trends, store layout, lighting and fixtures, security, stock management and marketing – we share everything we know to help you gain the advantage.By providing essential services like employees and monthly sales accounting, we believe that Home 360 represents the fastest, easiest and least expensive way to launch your new venture.
What if I’ve been selling successfully for many years? Why change?
We have found that the more experienced vendors really appreciate the value of the services we provide.You can maintain all of your current operations, and work with Home 360 to expand your presence into new markets – without having to start from scratch securing new locations, new leases, new employees and a long list of duplicate expenses.With Home 360, just choose your space and stock it up!
I already have a store in a nice location. Why do I need Home 360?
As an existing store owner, you actually have the most to gain from joining the Home 360 community.You already have an established brand, solid reputation and a loyal following.But, how can you continue to grow without having to start over? You know the hassles and expenses of opening a second store. Finding a new location is exhausting in itself, but then you face the reality of duplicating all of your expenses; rent, payroll, maintenance, security, licensing, taxes, etc., – all of the obstacles that have held you back from opening a new location already.
Home 360 takes those obstacles out of your way.You can gain thousands of new customers, without running yourself ragged.You set up the store, and we run it for you.
Starting up your own business required hard work and sacrifice, but you succeeded. Now, let Home 360 help you reap the rewards.You’ve earned it!
In fact, some well established local businesses use their space in Home 360 as a ‘Showcase’ of new products or to advertise their primary location to a whole new segment of shoppers they couldn’t reach before.Decorators and contractors set up showroom areas to promote their services, much like a pop-up market or trade show, but without the limitations of time and the stress and expense of repeatedly moving and re-setting their displays.Home 360 provides a great location, open seven days per week, to attract, introduce and excite new customers for you.
How fancy can my store be?
We encourage everyone to be as creative and fun as they can be!We recommend an enthusiastic approach to lighting and color to truly energize your space, to make it unique, welcoming and attractive. Signage is key to building and reinforcing your brand, and we can assist you with professional design and production services.Once you become a part of the Home 360 community, you may find that other vendors who can assist you as well.Business cards, brochures, signs – everything that has your name on it represents you, and tells your customers how important they are to you.Large business or small, let everything you show the customer be memorable, and bring a smile to their faces.
Are there separate fees for utilities like water and electricity?
All utility and maintenance costs are handled by Home 360. A portion of the sales commission covers these expense as well as credit card fees, service on the point of sale system and other expenses.For you, this means no sudden or unanticipated costs that you have to bear out of pocket.We keep your business running smoothly, with no surprises.
Can you make social media work for me?
Home 360 is all about good news and great stories.We have a full time staff of media savvy fans who share news about new products, new vendors and special events.Most of all, we really love teasing the community with ‘Treasure Hunts’, those magic moments when you find that perfect lamp, that rare antique, the perfect décor items that enrich your feeling of ‘home’. We know everyone loves a good story, and we work everyday to post the latest events, announcements and testimonials that engage shoppers to seek us out.We also look for your participation in our ‘Spotlight’ section, where we profile vendors and products to whet the appetite.
What about holidays and special events?
We love special events!We take every opportunity to make Home 360 a defining family experience around Christmas, Halloween, and the long summer season, and we create our own spontaneous occasions like ‘Treasure Hunts’, sidewalk sales, in-store theme parties, music, entertainment, you name it.These are the times when we invite the whole community to come explore and enjoy everything that Home 360 has to offer, and a chance to establish new family traditions.
Do you handle re-stocking my store?
Our associates work to facilitate the customer experience and transactions in-store, but we need you to maintain your inventory and store appearance. We have special late hours each week to allow vendors to physically re-stock and make any display changes required when there are no shoppers in the store.These are generally every two weeks, although this varies by location.Our goal is to make your space available to you while ensuring customer safety and comfort.
Why not just sell on-line and skip the brick & mortar all together?
This is a great question.While the internet provides incredible new opportunities, it is important to realize that if everything works exactly as you’d imagined it would in your wildest dreams, on-line selling could quickly become a Full Time, 24/7, 365 day a year job.That may not be what you’re looking for.
Too achieve any level of success, you’ll have to invest thousands of dollars in site development, search engine marketing, and pay-per-click advertising.You also need to understand that internet shopping is extremely price competitive (including foreign sellers). One can easily become locked into ‘race-to the-bottom’ pricing – achieving huge sales volume with virtually no profit.That may not be what you’re looking for either.
If you know anyone who runs an on-line store, you’ve already heard the countless tales of shipping nightmares; the cost, materials and employee time consumed, the returns and the dissatisfaction of customers who expect free overnight delivery at all times.You started your business to be a craftsman, to be an entrepreneur, to do what you love.The internet turned you into a shipping clerk.Also, not what you’re looking for.
So how is Home 360 The better way to sell?
Many things – especially those of higher quality – can not be truly appreciated with just a picture.People want to feel the texture of fine fabrics, feel the sturdiness of hand crafted furniture, see the true color of artwork and experience the soothing scents of handmade candles.‘Quality’ is a judgment best made by engaging all of the senses. Quality commands a better price, and this is probably much closer to what you are looking for.
Home 360 enriches the experience of shopping – the ability to see, touch and interact with quality merchandise in a stimulating environment.The excitement of that once-in-a-lifetime find, seeing the perfect centerpiece for the holiday table, or catching the earthy smell of old leather-bound books that evoke memories of childhood.This is the rich world of Home 360.With a vendor community that ranges from art and antiques to the latest electronic gadgets for your kids (or yourself), Home 360 provides a satisfying hands-on experience for all ages and interests.
Why shouldn’t I take advantage of both?
You can!Home 360 offers on-line support services from product listing to order fulfillment.Because we support not only your business, but hundreds of others, we bring economies of scale to your on-line sales efforts that no small or start-up business can afford.We provide centralized shipping operations that allow us to negotiate more favorable high volume pricing with couriers.Those savings allow you in turn to offer more competitive shipping rates, or even offer free shipping promotions.We also assemble special package deals, like gift baskets assembled from different vendors’ items, pairing cabinets with cookware, carpets with décor, etc.Home 360 is your proactive sales partner, in retail and on-line.We’ve cleared the path forward to be successful, and avoid costly mistakes.
You help me with selling, what about buying?
Home 360 has a large referral network of wholesalers and manufacturers to help you purchase quality merchandise to stock your stores.This manufacturer’s alliance also provides opportunities for new product development and product enhancements.Regardless of what types of products you sell, a solid supply chain is essential to keep your business running smoothly.